Appeal Services

Difficult Suspensions

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Reinstatement Success Rate

Although we have a high success rate, we DO NOT GUARANTEE reinstatement. Various factors are involved in reinstatement and there will be instances where Amazon will refuse to cooperate. Our services and resources help clients increase their chances of reinstatement, but do not guarantee any outcome.

We require all of our clients to do their own due diligence regarding legitimate supply chain acquisition and other appeal related service activities after being given instructions. We do not sign any forms on behalf of clients.

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DIFFICULT SUSPENSIONS

Inauthenticity Complaints

Being hit with an Amazon “inauthentic” allegation remains the number one reason for sellers being suspended. This can be frustrating for account owners since Amazon suspensions due to inauthenticity claims are not necessarily indication of product inauthenticity or customer submitted complaints.

For Amazon, items purchased from any source other than the authorized manufacturer of the product are considered to be inauthentic – even if they are indeed the “real” brand name product. Amazon often suspends accounts to confirm product authenticity, and they request appeals with more information regarding product suppliers and item invoices for them to rescind these suspensions. Appeal Assassins can write appeals to help secure a positive response from Amazon.

DIFFICULT SUSPENSIONS

IP Complaints Right Owner Notice of Infringement

Your selling privileges will be removed by Amazon if they track any intellectual property (IP) violations which include copyright, trademark, trade dress, and patent infringement. It is fairly easy for anyone to submit a false IP complaint on Amazon against a seller since copyright laws focus mainly on images and verbiage.

Unfortunately, Amazon does not usually properly investigate these complaints and will often unjustly remove selling privileges. Appeal Assassins actively manages over 50 stores and has both veteran sellers and a legal team experienced in dealing with IP issues. We can write appeals to help secure a positive response from Amazon.

DIFFICULT SUSPENSIONS

Selling Prohibited Products

The sale of illegal, unsafe, and restricted products is strictly prohibited if you are selling on Amazon. Make sure that if you’re getting into a new product, do some research and review product help pages before listing online to make sure it’s not restricted.

If Amazon suspects your account to have item listings that do not comply with their product laws and regulations, it may get suspended. But Amazon sometimes suspends accounts due to error on their end, and reinstatement is bound to be difficult even after action has been taken on the account. For just or unjust suspensions, trust in Appeal Assassins to write a letter tailored to help reinstate your account.

DIFFICULT SUSPENSIONS

Expired Items

As a seller in Amazon, you should be careful of how you list your products on Amazon because minor little things can get your account or your listing suspended. Amazon suspends accounts that don’t review current Amazon rules for expired products, verify compliance properly, evaluate condition, monitor expiration dates, and check current Amazon Safety Guidelines. Amazon wants to be careful about this because under their policy, sending expired product to customers is no different from endangering their safety.

Amazon will suspend your account once they suspect it to have item listings that do not comply with their product laws and regulations. But Amazon sometimes suspends accounts due to error on their end, and reinstatement is bound to be difficult even after action has been taken on the account. For just or unjust suspensions, trust in Appeal Assassins to write a letter tailored to help reinstate your account

DIFFICULT SUSPENSIONS

Counterfeit

Selling knockoffs or genuine products without authorization can result in account suspension because of the counterfeit tag. Often, Amazon will not only remove the counterfeiter’s ability to sell merchandise, they will suspend the entire Seller’s Account. Amazon makes it very easy to remove sellers they suspect of counterfeit, so sellers must have proof of invoice for sufficient quantity of product from wholesale distributors.

Reinstatement is bound to be difficult even after action has been taken on the account. For just or unjust suspensions, trust in Appeal Assassins to write a letter tailored to help reinstate your account.

DIFFICULT SUSPENSIONS

Dropshipping Policy

As many sellers are aware, drop shipping is prohibited on Amazon. Often, sellers are suspended due to customers complaining they were receiving non-Amazon packaging. Amazon is continuously going to crack down harder and harder on anybody they feel is violating their drop shipping policy, so accounts that do not change their business strategy after being reinstated are bound to be suspended again.

We can provide consultation on switching to FBA business models, which we highly recommend. Suspensions of this nature can be tricky, and appeals need to be made on a case to case basis. Appeal Assassins has had success reinstating many accounts with this issue, so if your account encounters dropshipping-related disputes, trust in Appeal Assassins to write a letter tailored to help reinstate your account.

DIFFICULT SUSPENSIONS

Code of Conduct

Amazon has a Code of Conduct which prevents sellers from doing things that upsets the balance in the marketplace like lowering their prices less than the cost in order to increase their ranking and their overall business. Your account will be immediately suspended once Amazon suspects it to have incurred violations of the terms and conditions accepted upon registration. We highly recommend reviewing and following rules and regulations to ensure account safety. 

But sometimes, Amazon suspends accounts due to error on their end, and reinstatement is bound to be difficult even after action has been taken on the account. For just or unjust suspensions, trust in Appeal Assassins to write a letter tailored to help reinstate your account

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